Privacy Policy

Effective Date: July 2025

1. Introduction

Welcome to Poised Journey Academy LLC. We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, programs, and services.
By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

a) Personal Information

We may collect the following:

Name
Email address
Phone number
Mailing address
Student information (for program enrollment)
Parent/guardian information

b) Payment Information

Billing and payment details are processed securely through third-party providers such as Stripe.
We do not store full credit card information.

c) Usage Data

IP address
Browser type
Pages visited
Time spent on the site

d) Communication Data

Messages sent via forms, emails, or texts.
Survey responses and program-related feedback.

3. How We Use Your Information

We use your information to:

Provide and manage educational and wellness services
Process enrollments and payments
Communicate updates, programs, and events
Improve our website and user experience
Ensure safe and effective program participation
Comply with legal and regulatory requirements

4. Sharing of Information

We respect your privacy and do not sell your personal information.

We may share information with:

Trusted service providers (e.g., payment processors, learning platforms, scheduling tools)
School districts or partners (only as needed for enrollment, credit tracking, or funding compliance)
Legal authorities when required by law

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

Enhance user experience
Monitor website performance
Understand user behavior

You can manage or disable cookies through your browser settings.

6. Data Security

We take reasonable measures to protect your information, including:

Secure platforms and encrypted payment processing
Limited access to sensitive data
Use of trusted third-party systems

While we strive to protect your information, no system can guarantee absolute security.

7. Children’s Privacy

Because we serve students, including minors, we take additional care in handling student data.

Student information is collected only with parent or guardian consent
Data is used strictly for educational and program purposes
We collect only the information necessary for participation

We follow best practices aligned with applicable privacy laws, including:

Children’s Online Privacy Protection Act (COPPA)
Family Educational Rights and Privacy Act (FERPA)

Additional commitments:

Verifiable parental consent is obtained for children under 13
Student learning records are treated as confidential
Information is not shared without appropriate permission
Parents/guardians may request access to or correction of student data at any time

8. Your Rights

You have the right to:

Access your personal information
Request corrections or updates
Request deletion of your data (where applicable)
Opt out of marketing communications

To exercise these rights, contact us at:

Email: info@poisedjourney.com
Phone: 801-821-9646

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

Poised Journey Academy LLC
Email: info@poisedjourney.com
Phone: 801-821-9646